JSUJ LLC, DBA Everlasting Visits
Effective Date: July 19, 2026

 

1. Agreement to Terms

By accessing our website, requesting information, booking a service, or using any services provided by JSUJ LLC, DBA Everlasting Visits ("Everlasting Visits," "we," "our," or "us"), you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Our Services

Everlasting Visits provides compassionate support services, including but not limited to:

• Memorial Visits

• Immediate Presence Services (Funeral and Viewing Attendance)

• Floral Delivery and Placement

• Home Transition Services

• Estate and Property Coordination

• Personal Item Retrieval and Shipping

• Other related services offered by Everlasting Visits

Services are subject to availability and may vary by location.

3. Booking and Scheduling

Appointments should be scheduled in advance whenever possible.

Some services, including Immediate Presence Services, may be available with shorter notice depending on staff availability.

We reserve the right to reschedule services due to:

• Severe weather

• Natural disasters

• Unsafe conditions

• Road closures

• Cemetery or property restrictions

• Illness or emergencies affecting our representatives

• Other circumstances beyond our reasonable control

If a service cannot be completed as scheduled, we will make reasonable efforts to reschedule or provide an appropriate refund.

4. Home Transition Services

For Home Transition Services, Everlasting Visits acts as the service coordinator and client representative.

Removal, moving, hauling, cleaning, donation, disposal, and transportation services may be performed by licensed third-party companies selected by Everlasting Visits or approved by the client.

Everlasting Visits does not guarantee the condition of donated items, acceptance by charitable organizations, or availability of third-party contractors.

Our representatives make a reasonable effort to identify obvious personal keepsakes and important documents; however, we cannot guarantee the discovery of hidden, misplaced, or concealed valuables.

5. Flowers and Memorial Items

Flower arrangements, memorial items, and related materials may vary due to seasonal availability, supplier inventory, weather conditions, or cemetery regulations.

When necessary, we may substitute items with products of equal or greater value.

6. Photos and Documentation

Depending on the service purchased, we may provide photographs or videos documenting the completion of services.

Photo and video quality may vary due to weather, lighting, property conditions, or other circumstances beyond our control.

Unless specifically requested by the family, Everlasting Visits will not intentionally photograph the deceased.

7. Personal Belongings and Shipping

When requested, Everlasting Visits may package and ship personal belongings or keepsakes using a third-party shipping carrier.

Once a package has been accepted by the shipping carrier, delivery times and package handling become the responsibility of that carrier.

Customers are responsible for providing accurate shipping information.

Memorial Visit Services

• 14 or more days before the scheduled service: Full refund

• 7–13 days before the scheduled service: 50% refund

• Less than 7 days before the scheduled service: No refund

Immediate Presence Services

Reservations may be made up to one week in advance and no less than 24 hours before the scheduled service.

Cancellations must be received at least 24 hours before the scheduled service.

Cancellations made less than 24 hours before the service are not eligible for a refund.

Home Transition Services

Because scheduling often involves third-party vendors, deposits and cancellation terms will be provided in the service agreement. Any non-refundable charges incurred by Everlasting Visits may be deducted from the refund.

If Everlasting Visits is unable to perform a scheduled service due to circumstances within our control, we will provide a refund, reschedule the service, or offer another mutually agreed solution.

9. Client Responsibilities

Clients agree to:

• Provide accurate information

• Obtain any necessary permissions

• Ensure property access when required

• Identify authorized contacts

• Notify us of any special instructions before the scheduled service

Everlasting Visits is not responsible for delays caused by incorrect information or lack of access.

10. Limitation of Liability

Everlasting Visits is not responsible for losses or damages resulting from:

• Weather

• Cemetery or property regulations

• Actions of third parties

• Theft or vandalism

• Wildlife or animals

• Natural disasters

• Shipping delays

• Hidden valuables not discovered during services

• Circumstances beyond our reasonable control

To the fullest extent permitted by law, our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

11. Independent Contractors

Some services may be performed by carefully selected independent contractors or partner companies.

Although we strive to work only with qualified providers, Everlasting Visits is not responsible for their independent acts, omissions, or delays beyond our reasonable control.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Intellectual Property

All content on the Everlasting Visits website, including text, graphics, logos, photographs, videos, and branding, is the property of JSUJ LLC unless otherwise noted and may not be copied, reproduced, or used without written permission.

14. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions become effective upon posting to our website.

15. Contact Information

JSUJ LLC, DBA Everlasting Visits

Email: everlastingvisits@gmail.com

Phone: 407-901-4146

Website: www.everlastingvisits.com